PRIVACY POLICY

Effective date: September 1, 2025

1. GENERAL

This Mobile Application with the name of SoBookey ("App/SoBookey") is operated by Madhuri Vasantrao Deshpande ("We/Our/Us"). We are committed to protecting and respecting your privacy. We collect your personal information and process your personal data in accordance with the Digital Personal Data Protection Act, 2023 and other national and state laws that relate to the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.

Downloading, accessing, or otherwise using the App indicates that you have read this Privacy Policy and consent to its terms. If you do not consent to the terms of this Privacy Policy, do not proceed to download, access, or otherwise use the App.

We collect your personal information in order to provide and continually improve our products and services.

Important: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. The last updated date can be found at the beginning of this policy.

All partner firms and any third-party working with or for Us, and who have access to personal information, will be expected to read and comply with this policy. No third party may access, or process personal information held by Us without having first entered into a confidentiality agreement.

2. HOW WE COLLECT THE INFORMATION

3. INFORMATION WE COLLECT

We collect information primarily to provide better services to all of our customers.

App Information:

Name: SoBookey
Email: support@bookey.in

When you visit our App, some information is automatically collected. This may include information such as the type of mobile device, Operating System (OS) running on your device, Internet Protocol (IP) address, unique user ID, access times, device type, and language. We also collect information about how you use Our products or services.

We automatically collect the following types of information:

By using this App, you are agreeing that We may advertise your feedback on the App and other marketing materials.

We will retain your information as long as we require this to provide you with the services and for the period mandated by the laws concerned.

4. HOW WE USE INFORMATION

We use the information we collect primarily to provide, maintain, protect, and improve our current products and services.

We use the information collected through this App to:

5. DATA TRANSFER

Information about our users is an important part of our business and we take due care.

We share your data with your consent to complete any transaction or provide any product or service you have requested or authorized. We also share data with our affiliates and subsidiaries, with vendors working on our behalf.

We may employ other companies and individuals to perform functions on our behalf. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws.

We release accounts and other personal information when we believe it is appropriate to comply with the law, enforce or apply our conditions of use, and other agreements, and protect the rights, property or safety of Us, our users, or others.

6. DATA SECURITY

We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to the data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.

Your Responsibility: It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.

Information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable laws.

7. LINKS TO THIRD-PARTY SITES/APPS

Our App may, from time to time, contain links to and from other Apps/Websites of third parties. Please note that if you follow a link to any of these Apps/Websites, such Apps/Websites will apply different terms to the collection and privacy of your personal data, and we do not accept any responsibility or liability for these policies. When you leave our Site, we encourage you to read the privacy policy of every App/Website you visit.

8. SOCIAL NETWORK PLUGINS

This App incorporates plugins and/or buttons for social networks, in order to allow easy sharing on your favourite social networks. These plugins are programmed so as not to set any cookies when assessing the page to safeguard the privacy of users. Cookies may be set, if you make voluntary use of the plugin. The collection and use of information obtained by means of the plugin are governed by the respective privacy policies of the social networks.

9. SHARING OF PERSONAL INFORMATION

We do not share your personal data with third parties without your prior consent other than:

10. CHILDREN

If you are under the age of 18 or the age of majority in the jurisdiction in which you reside, you may only use Our App with the consent of your parent or legal guardian. In any case, We will not be liable for any cause of action that arose due to non-compliance with this section.

11. YOUR INFORMATION CHOICES AND CHANGES

You can make choices about the collection and processing of your data by Us. You can access your personal data and opt-out of certain services provided by Us. In some cases, your ability to control and access to your data will be subject to applicable laws.

You may opt-out of receiving promotional emails from Us by following the instructions in those emails. If you opt-out, we may still send you non-promotional emails, such as emails about our ongoing business relationship.

12. CHANGES TO THIS POLICY

We may change this policy from time to time. If we make any changes to this policy, we will change the "Last Updated" date above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.

13. NEWSLETTER

Following your subscription to the newsletter, your e-mail address is used for our advertising purposes until you cancel the newsletter again. Cancellation is possible at any time. If you no longer want to receive the newsletter, then unsubscribe by clicking on the unsubscribe option given in the email footer.

If you have any concerns about privacy or grievances with Us, please contact us with a thorough description and we will try to resolve the issue for you.

Contact Details:

Name: Madhuri Deshpande
Email: support@bookey.in